Thematic Case Studies

Article in MGMA Connections Online Exclusive Edition October 2014 with permission © Medical Group Management Association
By Seth Loonan, Senior Director Marketing at Authentidate

Focuses on how Authentidate’s Inscrybe Hospital Discharge solution improved patient discharges by automating the process for CentraState Medical Center a 284 bed hospital in Freehold, New Jersey.

Results Reported Using Inscrybe Hospital Discharge:

• 54% improvement in patient placement time
• 93% reduction in workflow costs
• 85% improvement in time to create discharge referrals

Article in For The Record AHIMA Digital Edition October 2014
By Kathleen Flannery, Administrator at Kennedy Home Health Care

Kennedy Health System shares small, but promising study results of how Authentidate’s InscrybeMD Telehealth solution positively improved hospital readmission rates for CHF and COPD patients on this study. Kennedy implements a transition of care program of post-discharge patients to extend care in their homes through remote patient monitoring.

Results Reported Using Authentidate Telehealth:

• 79% reduction in hospitalizations (from 2.78 average to 0.59 average while using)
• 7.8 times Return On Investment (ROI)

CentraState Medical Center implements Inscrybe Hospital Discharge to improve hospital facility utilization by optimizing patient length-of-stay and bed turnover. The time discharge planners, case managers and social workers normally spend on fax and phone tag with potential post-acute care providers in the patient discharge process is virtually eliminated. Providers respond very rapidly to discharge referrals because Inscrybe Hospital Discharge notifies them via email and/or SMS text message or by facsimile so they know that the hospital has issued a discharge referral to them. Providers respond via their own web browser through the secure Inscrybe Hospital Discharge solution, helping to automate and convert previously manual paper processes to electronic records.

Case Study Summary:

• Defines workflows for hospital discharge referrals and acceptance
• Automates email or SMS text notifications to care facilities or home care providers
• Unifies electronic and fax based communications into one dashboard for hospital staff
• Provides family member facility search to participate in placement of patient

CentraState Metric Results Surpassed Goals and Expectations:

• 85% + improvement in creation/send time overheads
• 54% + improvement in patient placement time
• 93% + reduction in fax costs

Homecare Concepts implements the interface between their Fastrack Enterprise System and Inscrybe Referral Management solution to automate referral processing. Read how they enhanced their operations, eliminated paper management and reduced their DSO and held revenues.

Case Study Summary:

• Automated manual processes and eliminated paper management with electronic dashboard
• Enhanced operational efficiencies and standardized workflow
• Put entire billing team on the same page for quicker document turnaround and resolution
• Improved process management and physician satisfaction
• Helped manage DSO and held revenues
• Reduced average order completion time from 30 days to 8.5 days